Privacy Policy

Service: SnarkyZi
Website: https://snarkyz.com
Operator: Zi AI Works XX
Last updated: December 14, 2025

1. Introduction

This Privacy Policy explains how personal data is collected, used, and protected when you use SnarkyZi (the "Service"), operated by Zi AI Works XX ("we", "us"). We are committed to handling personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller responsible for processing your personal data is Zi AI Works XX.

3. Personal Data We Process

Depending on how you use the Service, we may process:
  • Account information (such as email address, if provided)
  • Session and interaction data generated through use of the Service
  • Technical information such as IP address, device type, and browser information
  • Billing-related information if you make a purchase

4. Purpose of Processing

We process personal data only for the following purposes:
  • To provide, operate, and maintain the Service
  • To ensure security and prevent misuse
  • To improve functionality and performance
  • To manage authentication and billing where applicable
  • To comply with legal obligations

5. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:
  • The performance of a contract (providing the Service)
  • Compliance with legal obligations
  • Our legitimate interests in operating and securing the Service
  • Your consent, where required

6. AI Processing

The Service uses automated systems, including artificial intelligence, to generate responses. User inputs may be processed by third-party AI providers solely for the purpose of delivering the Service.

We do not control how third-party AI providers independently store or retain data beyond what is necessary to provide the Service, and such providers operate under their own data protection obligations.

7. Data Retention

Personal data is retained only for as long as necessary to provide the Service or to comply with legal obligations. You may delete your account at any time, after which associated personal data will be removed or anonymized unless retention is required by law.

8. Your Rights

Under applicable data protection laws, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your personal data
  • Withdraw consent where processing is based on consent
  • Object to certain processing where legally applicable

To exercise these rights, please contact us at contact@snarkyz.com.

In many cases, you can exercise these rights directly through your account settings.

9. Third-Party Processors

We use trusted third-party service providers to operate the Service, including authentication, AI infrastructure, and payment processing providers. These providers process data under contractual data protection obligations applicable to them.

10. International Data Transfers

Where personal data is processed outside the European Union, appropriate safeguards are applied in accordance with applicable data protection law.

11. Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No system can be guaranteed to be fully secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version.

13. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact:
Email: contact@snarkyz.com
Operator: Zi AI Works XX